Shipping & Returns
SHIPPING & DELIVERY
Orders will be processed within 2-3 business days after which you will receive a confirmation email with updated tracking information. Please allow 5 to 10 business days for package to be delivered.
Expedited shipping, orders must be placed by 2:00 p.m. MST. For further assistance please contact us.
Customers outside of the USA are responsible for all customs charges and fees.(Only USA customers qualify for free shipping)
All orders may be returned via mail or you can arrange to meet with us if local as long as return qualifications are met. (see below)
Returns are processed within 5-7 business days upon receipt.
In order to be eligible for return all items must be:
- Received by us within 15 days of original delivery to customer.
- In resell-able condition
- Have original tags attached
- Placed in original packaging or similar packaging with any previous shipping labels covered. Failure to use original/like packaging will result in a reduction of your refundable amount. We do not accept returns packaged in boxes unless original packaging was a box.
- Include a copy of your email order confirmation.
- Please do not include items that were not previously requested, a new request must be submitted for additional items
We recommend insuring shipments and gathering tracking information.
Any item received between 15-30 days after original delivery will be issued a merchandise credit for the returned item
The following items are not eligible for refund or exchange:
- Merchandise marked 'FINAL SALE' on the invoice.
- Items issued as a prize/gift
Funky Freak Apparel is not responsible for lost or stolen items during shipping.
Refunds are only issued to the original payment method, or as an online store credit if requested. Orders placed with online store credit can only be refunded back to an online credit. Refunds are not credited until returned merchandise has been received and inspected for eligibility. Shipping charges are non refundable.
Price adjustments may be made within 3 days of original order date for merchandise purchased at full price, except where otherwise stated during a sales event. Customer must contact us via email at firstname.lastname@example.org and include their order number and contact information. Customer should not return merchandise to initiate a price adjustment. Price adjustments are provided in the form of online store credit to the customer